SAP Knowledge Base Article - Public

3056712 - Cannot enable Recruiter Sync on CSB - Recruiting Marketing


When partner/CSB admin is trying to toggle the Recruiter sync to "Yes", nothing is happening. 


SAP SuccesFactors Recruiting Marketing

Reproducing the Issue

  1.  Go to CSB 
  2.  Settings 
  3.  Site Configuration 
  4.  Site Integrations Tab 
  5.  Toggle Recruiter Sync to "Yes"
  6.  Nothing is happening


Use Recruiter SSO is not enabled on the site settings. 


  1.  Go to CSB 
  2.  Go to Tools > Import & Export 
  3.  Export Site Settings  
  4.  Set the <userrecruitersso>false</userrecruitersso> to <userrecruitersso>true</userrecruitersso>
  5.  Save the file and Import it to CSB. (Note: it is recommended to keep a backup file of the Site Settings)

See Also

3008375 - How to Display Site Integrations tab in Career Site Builder - Recruiting Marketing


Recruiter Sync, Recruiter SSO , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem


SAP SuccessFactors Recruiting all versions