Symptom
Open Write Welcome Message task, message content is blank
Environment
SAP Successfactors Onboarding
Reproducing the Issue
1. Proxy as Hiring Manager
2. Open Onboarding Dashboard
3. Look for user with pending Write Welcome Message
4. Message Content is blank
Cause
Missing Role-Based Permissions
Resolution
Please enable " Onboarding Program" permission
1. Go to Manage Permission Role and open the role of the Manager
2. Under Onboarding 2.0 or Offboarding 2.0 Admin Object Permissions, enable the edit permission for "Onboarding Program" task
3. Save the changes
Keywords
Welcome Message, OBX, NHA, ONB 2.0, Onboarding , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To