Symptom
- Workforce analytics is throwing error “Error occurred”
- “Please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again.”
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Workforce Analytics
Reproducing the Issue
For Workforce Analytics
- Proceed to Workforce Analytics
- Error Occurs
For Reporting
- Proceed to Reporting
- Go to View Schedules
- Error Occurs
Cause
WFA configuration is missing/not complete in Provisioning
Resolution
For customers:
- Kindly raise a support ticket with and provide the following information:
- BizX or WFA standalone company Id
- Support Access
- Datacenter
See Also
Popup errors when accessing Workforce Analytics site via BizX
Experiencing application error when clicking on any measure in WFA on HANA
Keywords
Workforce Analytics, WFA, Application Error, Pop up , KBA , LOD-SF-WFA-PRV , Provisioning Changes , Problem
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HXM Core 2011