SAP Knowledge Base Article - Public

3056837 - OLAP Error in Perfect Store: Trend of store scores and KPI scores report

Symptom

OLAP Error is seen while executing standard report Perfect Store: Trend of store scores and KPI scores.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Analytics
  2. Select Design Report
  3. Search and execute report "Perfect Store: Trend of store scores and KPI scores"
  4. Error is seen at the bottom of the screen as :

Technical error occured: An exception occurred’ 
Internal error in OLAP processor occured - restart your report!’ are displayed.

Cause

Perfect Store Visit attribute need to be added in the report view.

Resolution

Kindly add "Perfect Store Visit" in the report view via add fields to avoid the dump.
Any attribute added for "Perfect Store Visit" will not result in dump in the report further

Alternatively, you can also create a custom report and add the required fields from the report wizard.

Keywords

KBA , perfect store visit , trend of store scores and kpi scores , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins all versions