SAP Knowledge Base Article - Public

3057095 - Reward and Recognition button not available in my team tile - Reward and Recognition

Symptom

When clicking on "Take Action" for an employee, under My Team tile, the "Reward and Recognition" button is missing.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Reward and Recognition

Reproducing the Issue

  1. Home Page;
  2. Manage My Team tile;
  3. Click on an employee;
  4. Take Action;
  5. Search for Reward and Recognition -> That button is missing

Please note that is tile is only available for Managers.

Cause

The manager does not have permission to Spot Award Program.

Resolution

You will need to give that permission to the role the manager is part of. Follow the steps below to do so:

  1. Admin Center;
  2. Manage Permission Roles;
  3. Open the role -> Permission...
  4. Miscellaneous Permissions;
  5. Spot Award Program;
  6. Click on Done and Save Changes.


          7. Then go back to Home Page and check the tile Manage My Team.

Keywords

reward, recognition, manage, my, team, tile, button, missing, not, available, spot, award, program, permission, view , KBA , LOD-SF-RNR , Reward and Recognition , Problem

Product

SAP SuccessFactors Compensation all versions

Attachments

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