SAP Knowledge Base Article - Public

3057167 - You are unable to take action on task related to shopping cart : One or More Items in Shopping Cart Canceled by Buyer

Symptom

You can see following task in your inbox: One or More Items in Shopping Cart Canceled by Buyer.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center
  2. Select view Inbox
  3. You can see multiple messages: One or More Items in Shopping Cart Canceled by Buyer
  4. You can also find it under  Application and User Management > Business Tasks > Unassigned tasks

Cause

These are not tasks but notifications that are raised by system.

Resolution

If notifications are acknowledged by the user on time, they are removed from the user's inbox. If the user does not acknowledge them, they expire after a specified amount of time.

Refer help document: Business Task Management

Keywords

 shopping cart notification, unassigned task, Business Task Management , KBA , shopping cart notification , unassigned task , one or more items in shoppingcart cancel , SRD-SRM-ESS , Employee Self-Service , AP-POP-PO , Purchase Order , How To

Product

SAP Business ByDesign all versions