SAP Knowledge Base Article - Preview

3057179 - Error "SoapFault:faultstring=MustUnderstand headers" in CPI during C4C account replication to Marketing Cloud

Symptom

When replicating accounts from SAP Cloud for Customer to SAP Marketing Cloud, you see the following error in the SAP Cloud Platform Integration message monitoring:

Inbound processing in endpoint at /C4C/yMKT/BusinessPartnerReplicationSelfInitiatedOut failed with message "SoapFault:faultstring=MustUnderstand headers: [{http://www.w3.org/2005/08/addressing}Action, {http://www.w3.org/2005/08/addressing}To] are not understood.; faultcode={http://schemas.xmlsoap.org/soap/envelope/}MustUnderstand"


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Environment

SAP Cloud for Customer

SAP Cloud Platform Integration

Product

SAP Cloud for Customer core applications 2102

Keywords

soap:MustUnderstand C4C MKT INTEGRATION , KBA , LOD-CRM-INT-YMT , Integration of C4C with Marketing , How To

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