Symptom
You are working with Contracts and notices that some Contracts agreements are not copied to the Tickets created from this Contract.
Environment
SAP Cloud for Customer
Cause
Payment Terms, Incoterms/Incoterms Location, Item Parties and Delivery Priority are not considered during the Ticket Processing.
Resolution
This is a current system limitation. This is planned to be fixed with the upgrade to the 2108 release.
Keywords
Contracts ; Ticket ; Copy ; Contract process ; Passed Over ; , KBA , LOD-LE-COP-SRV , Service Contract , How To
Product
SAP Cloud for Customer core applications 2102 ; SAP Cloud for Customer core applications 2105 ; SAP Cloud for Customer core applications 2108