Symptom
In Manage Permission Group > External Onboarding user, when selecting the criteria to include the users in the group, not all expected values are visible for selection.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Manage Permission Groups
- Create New
- Select User Type External Onboarding User
- From the People category select for example: Location
- Click search and view that some locations are not available
- Same behavior observed for other defaults objects and custom strings fields
Cause
No onbordee has been processed already with those values associated.
Resolution
- Engineering confirmed this is expected behaviour.
- The system requires someone to be tied to that object for it to appear and be selectable as a filter in permission groups.
- For example: for a location to appear in People Pool a candidate would need to have been processed through Onboarding at least once for that location.
- Another criteria might be selected to suits the company requirements, or a test onbordee initiated associated to that value for location, for example.
Keywords
Location, Manage Permission Groups, External Onboarding User , KBA , LOD-SF-OBX-ADM , Admin UI , Problem
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public