Symptom
When attempting to import a translations override file from a different system in the Translations editor, the import fails with the error : "Failed to Save file. There was a failure while saving the translations. Check the file and try again."
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Populate translations overrides in Tools / Translations
- Export file from source. XML file is exported successfully.
- Open Tools / Translations in target system and import previous file
- Error occurs: "Failed to Save file. There was a failure while saving the translations. Check the file and try again."
Cause
There is blank text populated for one or several of the resource keys in the XML file
Resolution
Make sure all overrides contain characters and not just spaces.
Note this would appear in the XML as <text> </text>
If no translation override is required for the affected key then the default translation should be restored (clear override field and confirm)
Keywords
KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem