SAP Knowledge Base Article - Public

3057475 - Error importing translations override file in CSB - Recruiting Marketing

Symptom

When attempting to import a translations override file from a different system in the Translations editor, the import fails with the error :  "Failed to Save file. There was a failure while saving the translations. Check the file and try again." 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Populate translations overrides in Tools / Translations
  2. Export file from source. XML file is exported successfully.
  3. Open Tools / Translations in target system and import previous file
  4. Error occurs: "Failed to Save file. There was a failure while saving the translations. Check the file and try again."

Cause

There is blank text populated for one or several of the resource keys in the XML file


Resolution

Make sure all overrides contain characters and not just spaces.
Note this would appear in the XML as <text> </text>

If no translation override is required for the affected key then the default translation should be restored (clear override field and confirm)

Keywords

KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions