3057498 - Maintaining External User Visibility for CountrySpecificValidationConfiguration for Warning message at Personal Data Collection step did not work

Symptom

When Candidate is on Personal Data Collection, it gets the message "Warning : Please ensure valid entries are maintained for (Country) as no validation(s) are configured. Please contact system administrator for further assistance."
As Per KBA 3028078 - Error Message: Warning : Please ensure valid entries are maintained for (Country) as no validation(s) are configured. Please contact system administrator for further assistance. external user visibility is needed for to remove the error message
Despite running the job in external user visibility tool for CountrySpecificValidationConfiguration, the error persists

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Login as the External User and submit the PDC step
The following message is displayed "Warning : Please ensure valid entries are maintained for (Country) as no validation(s) are configured. Please contact system administrator for further assistance."

Cause

The reason why the job run did not work is because customer has not maintained any Country/Region specific validations in Manage Data
The tool is usually run to ensure that the visibility is given to the external users
However, if the configurations are missing, you have to add the configurations else you would receive the error

Resolution

Configure the Country/Region Specific Validations in Manage Data
Please refer to the below link from the implementation guide to set up the configurations : https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/5c4857518a8d48099172fd69de81e2c7/5139c72bf52c497b9bebeb8e34d7711b.html?locale=en-US

Keywords

Country Specific Validations, Error in PDC, Personal Data Collection, Please ensure valid entries are maintained for , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions