SAP Knowledge Base Article - Public

3057523 - Reason For Status Field on Opportunity Is Read Only

Symptom

  Reason For Status Field on Opportunity Is Read Only

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to sales work center.
  2. Choose the View Opportunity. 
  3. Search For XYZ (XYZ Represents opportunity ID)
  4. Go to the field Reason For Status.
  5. You will see it is read only
  6. In adapt mode the set to mandatory is not marked.

Cause

The changeability of the fields does not depend only on the adaptation mode but also on the business logic.

Resolution

In the Opportunity the Reason For Status is only changeable if there are reasons for the corresponding status available. In Opportunity, typically reasons are only setup for Lost or Won Status. So: Without the status of the opportunity being in LOST or WON (via Action), no reason for status can be maintained

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions