Reason For Status Field on Opportunity Is Read Only
SAP Cloud For Customer
Reproducing the Issue
- Go to sales work center.
- Choose the View Opportunity.
- Search For XYZ (XYZ Represents opportunity ID)
- Go to the field Reason For Status.
- You will see it is read only
- In adapt mode the set to mandatory is not marked.
The changeability of the fields does not depend only on the adaptation mode but also on the business logic.
In the Opportunity the Reason For Status is only changeable if there are reasons for the corresponding status available. In Opportunity, typically reasons are only setup for Lost or Won Status. So: Without the status of the opportunity being in LOST or WON (via Action), no reason for status can be maintained
KBA , LOD-CRM-OPP , Opportunity Management , Problem