SAP Knowledge Base Article - Preview

3057824 - Mouse is blocked in the application page after clicking the corresponding on-premise system application tile in cFLP.

Symptom

  • You are using SAP Build Work Zone or you have developed a Fiori Launchpad site for SAP Business Technology Platform Portal on Cloud Foundry environment.
  • After clicking the application tile connecting to a on-premise ERP system, the application page is loaded but the mouse is blocked, which means that you cannot click any button or perform any action in the content area of the application page.
  • Checking the browser console log/Network traces, it is possible to see following errors:
    • "Embedding blocked because the whitelist service does not allow framing -  sap/ui/security/FrameOptions";
    • "Embedding blocked because the allowlist or the allowlist service is not configured correctly".
    • {e.error(\"Reached timeout of \"+s.iTimeout+\"ms waiting for the parent to be unlocked\",\"\",\"sap/ui/security/FrameOptions\")}


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Environment

  • SAP Business Technology Platform;
  • SAP Cloud Foundry Portal Service;
  • SAP Build Work Zone.

Product

SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions

Keywords

BTP cFLP CPP tile mouse block click portal cloud foundry Fiori Launchpad Whitelist Clickjacking cursor prohibited cloud portal launchpad service SAP Business Technology Platform Portal on Cloud Foundry (cFLP) , KBA , EP-WZ-SM , Site Directory, Site Settings, Site Service, IAS Integration , BC-MID-ICF , Internet Communication Framework , BC-MID-UCO , Unified connectivity tooling , Problem

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