Symptom
The following error is being received for a user when viewing the Live Slide of the Matrix Grid Report on a shared Presentation when they do not have permission to view the data on the slide.
- "An application error occurred. Please try again later ,or notify support if the issue keeps occurring."
However, if a user does not have permission to view other other live slides the message reads
- "You do not have permission to view this live slide"
Environment
SAP SuccessFactors Presentations
Cause
The contradicting messaging in the warning is expected.
Resolution
This behavior is known amongst Product Management and Engineering. Potential improvements to the warning messaging are being reviewed.
Keywords
Success Factors, PRS, Succession, SCM, SF, MXG, TRVW-2338 , KBA , LOD-SF-PRS-LSL , Live Slides , Problem