SAP Knowledge Base Article - Public

3058114 - How to Find the Approver of a Credit Memo Request Workflow in SAP S/4HANA Cloud Public Edition

Symptom

Following the creation of a credit memo request and the initiation of workflow, it is necessary to determine the assigned approver.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Cloud Public Edition

Resolution

  1. Access the “Manage Credit Memo Requests” App
    • Available via the SAP Fiori Launchpad.
  2. Open the Relevant Credit Memo Request
    • Locate the credit memo request by its number.
    • Select the entry to display the corresponding object page.

       3. Navigate to the “Approval Details” Tab

  •  The approver's name and associated approval workflow information are displayed under this tab.         

See Also

SAP Help Documentation:

Approval Statuses and Authorizations

Approval Documentation - Help Portal

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, Approval, Credit Memo Request, CMR, Workflow, Credit Memo Workflow, Processor, Recipient, Approval Details, SAP S/4HANA Cloud , KBA , SD-SLS , Sales , SD-SLS-2CL , Sales (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

image.png
image.png