SAP Knowledge Base Article - Public

3058114 - How to find the approver of a credit memo request workflow

Symptom

After the credit memo request has been created and the workflow has been triggered, you want to see who was asked to approve the document. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud.

Resolution

The approver's name can be found in the approval details in the object page for the credit memo request.

1. Go to Manage Credit Memo Requests app and click at the credit memo request number to open the object page:

2. Go to Approval Details tab:

See Also

SAP Help Documentation:

Approval Statuses and Authorizations

https://help.sap.com/viewer/a376cd9ea00d476b96f18dea1247e6a5/LATEST/en-US/583f3832e8124b9b95dbdfb16a467727.html

Keywords

approver, approval, credit memo requests, CMR, workflow, credit memo workflow, processor, recipient, approval details , KBA , SD-SLS , Sales , SD-SLS-2CL , Sales (Public Cloud) , How To

Product

SAP S/4HANA Cloud all versions