3058154 - Data is Not Retrievable from Custom Price List via Webservice CalculatePriceIn

You are trying to retrieve data from a custom price list using the CalculatePriceIn webservice, and when sending the request with a Custom distribution channel, you face the following error:

Invalid entries for 'Distribution Channel': value Z1.

SAP Business ByDesign

Send the Payload, such as the one below:

<n0:CalculatePricesRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global">
<CalculatePricesRequest>
<Application>2</Application>
<CurrencyCode>USD</CurrencyCode>
<CompanyID>10</CompanyID>
<SalesOrganisationID>P110</SalesOrganisationID>
<DistributionChannel>Z1</DistributionChannel>
<Item>
<ID>1</ID>
<ProductID>TEST</ProductID>
<ProductTypeCode>1</ProductTypeCode>
<Quantity unitCode="EA">1</Quantity>
<QuantityTypeCode>EA</QuantityTypeCode>
</Item>
</CalculatePricesRequest>
</n0:CalculatePricesRequest_sync>

Response Error:

Error: <Note>Invalid entries for 'Distribution Channel': value Z1</Note> (Z1 represents the ID of the custom Distribution Channel).

You have defined a custom distribution channel under the activity Distribution Channel as Z1 and it was maintained using a language other than English.

Although the Z values are maintained in your business configuration, they are not returned and consequently are treated as invalid since they are not available in English language.

See example below which represents the values stored in the backend table:

DE - German language
EN - English language

Code      Description         Language
01           Direct                   EN
02           Indirect                EN
Z1           Custom1              DE
Z2           Custom3              EN

As you are  sending a webservice request with EN - English as its language, but passing a distribution channel for a different language, ex. DE - German, the system will not consider. In this example, only the standard distribution channels and Z2 would be valid distribution channels, as Z1 would appear as unknown / not defined.

This is the system expected behavior.

In order to solve this scenario, please maintain the custom distribution channels in the expected language.

1. Go to the Business Configuration work center.
2. Select the Overview view.
3. Search for Distribution Channel.
4. Click on Translation button.
5. Select Source and Target language.
6. Expand the expected Distribution Channel.
7. Enter Target Language description.
8. Click OK.
9. Click Save.

CalculatePriceIn, Price List, Webservice, Data, Error , KBA , AP-PRC-PC , Calculation , How To