3058188 - Error: Resource not found 20 (RWS 00009) when viewing Recipients during scheduling a report to BI Inbox

• Users receive the below error message when attempting to view the recipients to schedule a report to BI Inbox.
• Error: Resource not found 20 (RWS 00009).
• Only Non-Administrator users observe this issue. When adding a non-admin user to the administrator user group, the users are able to successfully view Recipients.
• The issue is not report specific and the error can be seen with existing or newly created reports.
  
  

SAP BusinessObjects Business Intelligence Platform 4.3

webi, 00009, RWS, user, rights, user groups, view, admin, BI-BIP-ADM, Problem, bi, BI 4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI-FE , Front End/Client , Problem