Symptom
We have multiple customers reporting cases where the summary counts that display on the AA Browser tab are incorrect. In all of the reported cases, when you click into the # the correct details do show so it just appears to be an issue of the browse request returning the wrong result.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
Consider this example:
- Navigate to Advanced Analytics from Recruiting landing page in Bizx;
- Open Browser view;
- Select Time Period : This year;
- Select Source engine :Xing Jobs;
- Select Source type;
- Search Results show:
- Qualified 13
- Interviews 2
- Offers 0
- Hires 0
When clicking on 2 under Interviews, the Candidate and Job Detail shows not 2 but 8 entries.
When Clicking on 0 under Hires, the Candidate and Job Detail shows not 0 but 1 entry.
Resolution
Please note that the issue is only with summary count.
As of now RMK engineering is currently investigating this issue and there's no ETA yet.
Click on the star icon to receive updates about this KBA.
Keywords
Summary, Count, Discrepancy, Browser, Advanced Analytics, AAN, RMK, Recruiting Marketing, RMK-26927 , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Known Error