SAP Knowledge Base Article - Public

3058355 - Summary counts in the Advanced Analytics Browser tab are incorrect - Recruiting Marketing


We have multiple customers reporting cases where the summary counts that display on the AA Browser tab are incorrect.  In all of the reported cases, when you click into the # the correct details do show so it just appears to be an issue of the browse request returning the wrong result.


SAP SuccessFactors Recruiting Marketing 

Reproducing the Issue

Consider this example:

  1. Navigate to Advanced Analytics from Recruiting landing page in Bizx;
  2. Open Browser view;
  3. Select Time Period : This year;
  4. Select Source engine :Xing Jobs;
  5. Select Source type;
  6. Search Results show:
    • Qualified 13
    • Interviews 2
    • Offers 0
    • Hires 0

When clicking on 2 under Interviews, the Candidate and Job Detail shows not 2 but 8 entries.
When Clicking on 0 under Hires, the Candidate and Job Detail shows not 0 but 1 entry.


Please note that the issue is only with summary count.
As of now RMK engineering is currently investigating this issue and there's no ETA yet.


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Summary, Count, Discrepancy, Browser, Advanced Analytics, AAN, RMK, Recruiting Marketing, RMK-26927 , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Known Error


SAP SuccessFactors Recruiting all versions