3058417 - SAP Marketing Cloud - Commerce interaction import failing due to malformed API payloads

Symptom

After SAP Marketing Cloud upgrade to Release 2105, no more interactions are imported from SAP Commerce. Interaction imports via CPI using API API_MKT_INTERACTION_SRV or CUAN_BUSINESS_DOCUMENT_IMP_SRV $batch requests are failing with the following error message:

The Data Services Request could not be understood due to malformed syntax

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Marketing Cloud

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

SMC, CPI, Commerce, API_MKT_INTERACTION_SRV, CUAN_BUSINESS_DOCUMENT_IMP_SRV, $batch
The Data Services Request could not be understood due to malformed syntax , KBA , CEC-MKT-INT-COM , SAP Marketing Integration with Commerce , CEC-MKT-OFM , Offer Management , CEC-MKT-DM-IA , Interaction , Problem

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