SAP Knowledge Base Article - Public

3059094 - Service Period From/To Field is Empty in Supplier Invoice

Symptom

You noticed that the field Service Period From/To is empty in the Supplier Invoice XYZ, even though the same field is properly maintained in the Goods and Services Receipt ABC.

XYZ = Supplier Invoice ID.

ABC = Goods and Services Receipt ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Goods and Services Receipts work center.
  2. Under Receipts and Returns, go to the Show by Documents view.
  3. Search for the Goods and Services Receipt ABC.
  4. Click on the Edit button.
  5. Go to the Items tab.
  6. Select the relevant item.
  7. Go to the Delivery subtab.
  8. See that the Service Period From and Service Period To dates are maintained.
  9. Go to the Document Flow tab.
  10. Click on the Supplier Invoice XYZ.
  11. Click on the View All button.
  12. Go to the Items tab.
  13. Select the relevant item.

On the Basic Data subtab, you can see that the field Service Period From/To is empty.

Cause

Since each Supplier Invoice can have multiple Goods and Services Receipts related to it, and each Goods and Services Receipt can have its own Service Period dates, the field from the Supplier Invoices is maintained under the Cost Distribution subtab.

Resolution

To see the Service Period for each Item, you can go to Items tab, then select the relevant Item. Under the Cost Distribution subtab, you will see the field Service Period in the table Cost Distribution Details. The dates will be maintained on this field.

Please note that it is also expected that small differences are seen in the two documents due to different time zones maintained along them.

Keywords

Supplier Invoice, Service Period, field, blank, empty, Goods and Services Receipt , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions