Symptom
How to add images to email campaigns
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
- CRM
Resolution
There are two locations when it comes to campaign emails configuration:
> The Email campaign templates in Admin Center (see 2766982 - How to create Email Campaign Content Template - Recruiting Management)
These will appear in your email campaign under "Content Template"
> The Email Layouts in CSB (see 2953689 Creating Email Layouts for Candidate Relationship Management - Recruiting)
These will appear in your email campaign under "Email Layout"
Both support adding images but the images will need to be hosted via a Support ticket first (see 2264945 Requesting to Host a Photo or Company Logo on SuccessFactors SFTP Servers - Recruiting).
Once the URL is obtained, in Manage Email Campaign Content Templates this means just pasting the URL given which will look something like https://datacenter.sapsf.eu/companyid/Image.jpg
This will resolve into an image straight away.
In CSB the source code will also need to be added in the html component so it will look like
<img src="https://datacenter.sapsf.eu/companyid/Image.jpg ">
Note the email layouts in CSB also allow the addition of a logo in the header component via the image selector.
Keywords
KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , How To