SAP Knowledge Base Article - Public

3059639 - How to add images to email campaigns


How to add images to email campaigns

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing
  • CRM


There are two locations when it comes to campaign emails configuration:

> The Email campaign templates in Admin Center (see 2766982 - How to create Email Campaign Content Template - Recruiting Management)
These will appear in your email campaign under "Content Template"

> The Email Layouts in CSB (see 2953689 Creating Email Layouts for Candidate Relationship Management - Recruiting)
These will appear in your email campaign under "Email Layout"

Both support adding images but the images will need to be hosted via a Support ticket first (see 2264945 Requesting to Host a Photo or Company Logo on SuccessFactors SFTP Servers - Recruiting).

Once the URL is obtained, in Manage Email Campaign Content Templates this means just pasting the URL given which will look something like
This will resolve into an image straight away.

In CSB the source code will also need to be added in the html component so it will look like 
<img src=" ">

Note the email layouts in CSB also allow the addition of a logo in the header component via the image selector.


KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , How To


SAP SuccessFactors Recruiting all versions