SAP Knowledge Base Article - Preview

3059697 - SAP Marketing Cloud - SSCUIs no longer opening after Release upgrade

Symptom

After SAP Marketing Cloud upgrade to Release 2105 some configuration apps in the 'Configure your Solution' - 'Marketing: Contacts and Profiles' group are no longer opening. The following error is raised instead:

"App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



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Environment

SAP Marketing Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Manage your Solution, Configure your solution, Marketing: Contacts and Profiles
App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment.
Failed to resolve navigation target "#OriginContactID-configure?sap-app-origin-hint=". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.
Business role template, Configuration Expert - Marketing, SAP_BR_BPC_EXPERT_MKT Lösung Verwalten, Lösung konfigurieren, Markting: Kontakte und Profile
App kann nicht geöffnet werden. Entweder ist das SAP Fiori Launchpad falsch konfiguriert oder eine Rollenzuordnung fehlt.
Navigationsziel "#OriginContactID-configure?sap-app-origin-hint=" kann nicht aufgelöst werden. Entweder ist der SAP-Fiori-Launchpad-Content falsch konfiguriert oder eine Rollenzuordnung fehlt.
Anwendungrollenvorlage, Konfigurationsexperte - Marketing,  SAP_BR_BPC_EXPERT_MKT Gestion de votre solution, Configurer votre solution, Marketing: Contacts et profils
Impossible d'ouvrir l'application à cause d'une configuration incorrecte de la barre de lancement SAP Fiori ou d'une affectation de rôle manquante
Échec de la résolution de la cible de navigation "#OriginContactID-configure?sap-app-origin-hint=". Cela est vraisemblablement dû à une configuration incorrecte du contenu de la barre de lancement SAP Fiori ou à une affectation de rôle manquante.
Modèles de rôles dans l'entreprise, Expert en configuration - Marketing,  SAP_BR_BPC_EXPERT_MKT , KBA , CEC-MKT-BF , Basic Functions , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-PER , Marketing permissions , Problem

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