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3059882 - Timeslice error in recv() when SSL is enabled - SAP ASE

Symptom

  • ASE server is configured for SSL connections.
  • ASE errorlog reports a timeslice error in the module recv():
    timeslice -10001, current process infected at 0x7f39f82ddaeb (recv+0x7b)

  • There is no meaningful or distinguishing information in the subsequent stack trace. All the stack modules are generic error handling ones:
    SQL Text: [no text]
    lasterror = 0 preverror = 0 transtate = 1
    extended error information: hostname:  login:
    pcstkwalk
    ucstkgentrace
    ucbacktrace
    terminate_process
    ASE is terminating this process.

  • There may be preceding SSL messages:
    ssl_server_handshake: vsn 307 kpid 1476461642 usNetworkRecv failed iostatus 0
    ssl_server_handshake: vsn 307 kpid 1476461642 FAILED sslerr 0x0
    ssl_server_handshake: vsn 94 kpid 1522337382 usNetworkRecv failed iostatus 0


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL09

Product

SAP Adaptive Server Enterprise 16.0

Keywords

CR824845, CR#824845, 824845, ssltraceprint, ssl_nrpacket, handshake , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Known Error

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