SAP Knowledge Base Article - Preview

3059894 - After Identity Query Tool saves data in the output .csv file, some characters are incorrectly converted in Microsoft Excel.

Symptom

After exporting the .csv file in Identity Query Tool in the Admin Console, there are characters incorrectly converted in Microsoft Excel.

For example, the word "Montréal" becomes "Montréal".


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Environment

  • SAP Customer Data Cloud
  • Identity Query Tool

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, Identity Query, incorrect, characters, malformed, CSV , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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