SAP Knowledge Base Article - Public

3060224 - Document Generation - Image Upload

Symptom

When attempting to upload an image to a Document Template - the image doesn't upload, the chosen file disappears and nothing happens. If the user then attempts to click OK - they get an error 'Image Source URL is missing'.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

1. Go to Manage Document Template
2. Attempt to upload an image
3. Chosen file disappears and nothing happens
4. Click OK - Error: Image Source URL is missing

Cause

This issue occurs due to missing permission(s).

Resolution

To resolve this issue, please grant at least one of the following permissions:

  • Any permission under "Manage System Properties"
  • "Export Extended User Information" under "Manage User"
  • "Import Extended User Information" under "Manage User"

Keywords

Document, Generation, Doc, Gen, upload, add, image, Template, file, disappears, nothing, happens, click, OK, error, Image Source URL is missing, INC0510309 , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions