SAP Knowledge Base Article - Preview

3060538 - SAP Marketing - Open Channel campaign enhancements not executed


Open Channel in SAP Marketing is not working as expected - neither the payload enhancement implemented via BAdI CUAN_CPG_OPN_CHNL_PRE_TRANSF is working, nor interactions implemented via BAdI CUAN_CPG_OPN_CHNL_IA_TEMPL are being created.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Marketing Cloud
  • SAP Marketing onPremise starting with release 1709


SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


Open Channel, Campaign,  Enhancement Spot CUAN_CAMPAIGN_OPEN_CHANNEL, 
(1) Open Channel: Define Implementations
(2) Open Channel: Define Parameters for Implementation
(3) Open Channel: Define Global Settings for Execution
(4) Open Channel: Enhance Payload for Data Transfer
(5) Open Channel: Define Template for Outbound Interaction Offener Kanal, Kampagne, Benutzerdefinierte Logik, Erweiterunssport CUAN_CAMPAIGN_OPEN_CHANNEL
(1) Offener Kanal: Implementierungen definieren
(2) Offener Kanal: Parameter für Implementierung definieren
(3) Offener Kanal: Globale Einstellungen für Ausführung defi
(4) Offener Kanal: Payload für Datenübertragung erweitern
(5) Offener Kanal: Vorlage für ausgehende Interaktion defini Canal ouvert, campagne, Logique persinnalisée, Point Extension CUAN_CAMPAIGN_OPEN_CHANNEL
(1) Canal ouvert : définir les implémentations
(2) Canal ouvert : définir les paramètres pour l'implémentat
(3) Canal ouvert : définir les options globales pour l'exécu
(4) Canal ouvert : étendre les données utiles pour la repris
(5) Canal ouvert : définir le modèle pour interaction sortan , KBA , CEC-MKT-CPG-EXE , Campaign execution , Problem

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