Symptom
When proceeding with approval process for classes in the mobile app, the class start and end time isn't displayed for the approver, only the time zone information is.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- A user registers in a class with approval process >
- The approver, using the mobile app, tries to approve the class request >
- When checking the details, the start/end time information isn't displayed, only the time zone is.
Cause
According to the Mobile Engineering team, this is an expected behavior.
The approver will be able to see the start/end time zone. The field label is: Start Time Zone and End Time Zone.
The start/end time can be verified when searching and accessing the class record.
Resolution
Since this is a mobile app expected behavior, an enhancement request can be submitted for this functionality.
See Also
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
mobile, app, class, approval, process, start, time, end, approver, learning , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem
Product
Attachments
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