SAP Knowledge Base Article - Public

3060811 - Approval process for classes doesn't show start/end time in mobile app

Symptom

When proceeding with approval process for classes in the mobile app, the class start and end time isn't displayed for the approver, only the time zone information is.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. A user registers in a class with approval process >
  2. The approver, using the mobile app, tries to approve the class request >
  3. When checking the details, the start/end time information isn't displayed, only the time zone is.

Cause

According to the Mobile Engineering team, this is an expected behavior.

The approver will be able to see the start/end time zone. The field label is: Start Time Zone and End Time Zone.

The start/end time can be verified when searching and accessing the class record.

Resolution

Since this is a mobile app expected behavior, an enhancement request can be submitted for this functionality.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

mobile, app, class, approval, process, start, time, end, approver, learning , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

Product

SAP SuccessFactors HXM Core 2105

Attachments

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