3060965 - Location is not copied over from the Insllation Point to the Product Location of Registered Product

Symptom

When creating a Registered Product from an Insallation Point (Via Items Hierarchy Tab), the Location is not copied over from the Insllation Point to the Product Location of Registered Product. The location from the Registered Product is always being picked up from the Account instead

Environment

SAP Cloud for Customer

Cause

Currently, the scenario of the Location being copied over from the Insllation Point to the Product Location of Registered Product is not covered by the system.

Resolution

This is the current system design of the SAP Cloud for Customer.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Service; Installation Point; , KBA , LOD-LE-IBA-IPO , Installation Point , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions