SAP Knowledge Base Article - Public

3061309 - Billing Block and Release Reason Changes Done In C4C Not Replicated to ISU

Symptom

When making changes to billing blocks and release reason in C4C, they are not replicated into to ISU. However, when changing billing block or release reason in the ISU, it is replicated to C4C.

Environment

SAP Cloud for Customer

Cause

You are changing the billing block and reason for contracts and not contract account.

Resolution

The contracts table is not replicated, but fetched real time from S4. Once the change is done in C4C, the changes are reflected in that contracts table (if not, a refresh might be required).

Keywords

utilities, contract account, billing block, release reason, replicated, replication , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions