SAP Knowledge Base Article - Preview

3061315 - Not All Serial IDs are Shown in the Dropdown List When Adding a New Item

Symptom

Within Tickets, not all Serial IDs are showing in the dropdown when adding a new item in Items facet.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Items ; Registered Products ; Dropdown ; Serial ID ; list , KBA , LOD-CRM-SRP , Service Request Processing , How To

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