Symptom
When accessing to an app in SAP S/4HANA Cloud Public Edition tenant, you encounter the following error.
- "Application is not configured. Configure in Extensibility Settings App."
Environment
SAP S/4HANA Cloud Public Edition
Cause
In the SAP S/4HANA system, cloud starter edition or sales demo partner (standalone systems), extensibility for key users is deactivated by default. Extensibility for key users can be activated. However, extension items that are created in this S/4HANA system cannot be transported into other systems. Extension items that were created in this SAP S/4HANA system get lost as soon as system is decommissioned.
You can activate extensibility by yourself. Open the Fiori application "Extensibility Settings" and follow the activation process.
If the activation functions in the Fiori application is not available, open a ticket on Component BC-SRV-APS-EXT-SL with the according system information and a confirmation from the responsible person in your company, that you are aware of the fact that the extensions cannot be transported into other systems and get lost as soon as the system is shut down.
In the SAP S/4HANA Cloud Public Edition test/quality systems and in the SAP S/4HANA Cloud Public Edition production systems, extensibility settings are activated during system provisioning.
If you find the activation did not take place during system provisioning, please, open a ticket on Component XX-S4C-OPR-SRV with the according system information.
Resolution
Please go to app "Extensibility Settings" to enable the extensibility within that app.
See Also
- 2283716 - Key User Application is not configured
- Extensibility Settings
Keywords
Extensibility settings , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem