SAP Knowledge Base Article - Public

3061651 - Email conversation does not show in mobile EC service center

Symptom

  • Do email conversation show in EC service center?
  • View email conversations link is not shown in EC service center

Environment

SAP SuccessFactors Employee Central: Service Center

Resolution

Conversation does not get categories in mobile like in their web versions. These email conversations cannot be viewed in mobile.

Keywords

View email conversation, Mobile service center, ECSC mobile. , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions