SAP Knowledge Base Article - Preview

3061688 - CCV2 - An error occurred while creating/updating the converted media model of original media

Symptom

Image conversion fails while the following typical errors in backoffice/backgroundprocessing pods:

An error occurred while creating/updating the converted media model of original media pk

And at the same time, the typical error message as below can be observed in imageprocessing pod:

Err out: convert: improper image header


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Environment

CCV2

Product

SAP Commerce Cloud all versions

Keywords

image conversion, media conversion, ImageMagick, image processing, improper image header, An error occurred while creating/updating the converted media model of original media pk , KBA , CEC-SCC-CDM-BO-APP , Applications , CEC-COM-3RD-IMGK , imageMagick , Problem

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