SAP Knowledge Base Article - Public

3061757 - Outbound Warehouse Task id cannot be retrieved by Sales Order number for shipments that have more than 1 Sales order in Execution Work Center

Symptom

Outbound logistics task KLM that have an association with more than 1 Sales Order DEF & GHI cannot be retrieved by Sales Order number DEF or GHI.*KLM refer to Outbound task id,*DEF & *GHI refers to Sales Order id.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Execution Work Center 
  2. Go to Outbound Warehouse Tasks View
  3. With the Query 'Outbound Tasks Not Started', use the quick search with reference to Sales Order DEF or GHI 
  4. Query will return message 'No records found'
  5. System do not return any Outbound task id's 

Cause

The Outbound Warehouse Tasks View is designed in such a way that it handles N:1 Output, i.e. if there are multiple tasks and referenced to a single order, then the reference field will be filled and the query can search the tasks accordingly. It does not matter if the reference of the Sales Order is present in the line items, because the search does not work on the line items from the selection screen.

Resolution

This is the standard behavior as designed.

Note:Outbound logistics task id that has single Sales Order reference can be retrieved by Sales Order number, However outbound logistics task id that have more than 1 Sales Order reference cannot be retrieved by Sales Order number.

Keywords

Outbound Warehouse Task id cannot be retrieved by Sales Order number, Sales Order number for shipments that have more than 1 Sales order in Execution Work Center, Outbound logistics task that have an association with more than 1 Sales Order , KBA , outbound warehouse task id , task id cannot be retrieved by sales ord , sales order number for shipments , AP-SLP-TSK , Site Logistics Task , Problem

Product

SAP Business ByDesign all versions