SAP Knowledge Base Article - Public

3061904 - Source Field is Empty When Converting Lead to Opportunity


When converting Lead to Opportunity, you notice that field "Source" gets empty on the Opportunity Quick Create screen.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales workcenter, Leads view. 
  2. Open Lead 123 (123 represents object ID) and see that Source field is correctly filled. 
  3. Click Actions > Convert to Opportunity. 
  4. On the opportunity quick create screen, you see that the field Source is now empty. 


You have maintained a Code List Restriction for Source field on business object Opportunity.

The Default value is set to ALL - <EMPTY> and this is the reason why the field is erased on the conversion.


Remove the <EMPTY> value, erasing the field value, and save the code list.


Lead; Conversion; Source; Code List Restriction; Opportunity; , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , How To


SAP Cloud for Customer core applications 2105