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SAP Knowledge Base Article - PreviewSymptom
You notice that, when an employee ABC has a time break during the Demand Assignment in Resource Scheduler, the demand time is split in half in case it is assigned before the employee break and it has a bigger duration.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Resource Scheduler, Time, Demand, Assignment, Employee, Ticket, Hour, Split, Splitted, Service Request, Demands, C4C, Cloud for Customer, , KBA , LOD-CRM-RES , Resource Scheduling , How To
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