SAP Knowledge Base Article - Public

3062471 - Asset Viewer does not show full hierarchical structure when loading a Technical Object

Symptom

  • The Asset Viewer does not give full view of structure when loading a Technical Object
  • The Asset Viewer does not show full hierarchical structure when view an Object such as Equipment or Functional Location

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

  • SAP S/4HANA Cloud Public Edition -All versions
  • Plant Maintenance ( EAM )

Reproducing the Issue

  1. Open the app Display Technical Object
  2. Input Technical Object ( Functional Location or Equipment )
  3. Press Continue
  4. Navigate to Menu Path - You can also
  5. Display technical object in Asset Viewer
  6. Stucture is loaded but appears collapsed ( unexpanded )

Resolution

  1. Right-click in the structure view
  2. select from the context menu: User settings -> More...
  3. In the pop-up enter the desired number in field "Number of Visible Rows"

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Keywords

MAINTENANCE_PLANNER , KBA , PM-AV , Asset Viewer , PM-FIO , Fiori User Interface (UI) for PM , PM-AV-2CL , Asset Viewer (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions