3062622 - Interview Central - 4000 Character Limit for Comment Box - Recruiting Management

• Comment fields (competency rating comment and overall rating comment) in Interview Central are limited to 4000 characters/bytes of text.
• Error message: "The length of your comment (currently xxxx) has exceeded the maximum number of characters allowed (4000). Please shorten your comment and resubmit."
• After reducing the comment to under 4000 characters, the error persists.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. In Interview Central, enter rating comment and try to save it.
2. An error appears:"The length of your comment (currently xxxx) has exceeded the maximum number of characters allowed (4000). Please shorten your comment and resubmit."

The comment box supports HTML tags and counts characters, including those HTML tags (e.g., <p> for paragraph, <b> for bold text).

When you copy formatted text and paste it into the comment box, it uses HTML tags to show the formatting.

For example, if you copy "Excellent" and paste it, it will use HTML tags "<b>Excellent</b>" to present the bold text style. This formatted text has more characters than the plain text "Excellent."

Excellent               -> 9 characters

<b>Excellent</b> -> 16 characters

Note that text formatting and styles will increase the character count compared to plain text.

To remove formatting, paste the text into Notepad first. Then, copy it from Notepad and paste it into the comment box

4000 characters, overall interview, overall rating, interview central , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem