3062622 - Interview Central - 4000 Character Limit for Comment Box - Recruiting Management

• Comment fields (competency rating comment and overall rating comment) in Interview Central are limited to 4000 characters/bytes of text.
• You have shorten the comment to less than 4000 characters, however it still shows an error of character limit.
• "The length of your comment (currently xxxx) has exceeded the maximum number of characters allowed (4000). Please shorten your comment and resubmit."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

The comment box supports HTML tags. It calculates characters including HTML tags, such as <p> (paragraph), <b> (bold text), etc.

The text will be formatted using HTML tags if you copy the text with formatting and paste it to the comment box.

For example, if you copy "Excellent" and paste it to the comment box, it will use the HTML tag <b>Excellent</b> to present the bold text style.

"Excellent" contains more characters than "Excellent".

Excellent               -> 9 characters

<b>Excellent</b> -> 16 characters

Please take the text formatting and styles into account as those will result in more characters than plain text.

To remove formatting, you can paste the text into Notepad once, then copy & paste the same from the Notepad to the comment box.

4000 characters, overall interview, overall rating, interview central , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem