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SAP Knowledge Base Article - PreviewSymptom
When checking the Apache Web Server process (apache* apache*-igc-* (apache2-igc... ) in Dynatrace, under Events there are frequent restarts.
When checking the same timeframe in the logs, you can see the following message: AH00000: SIGUSR1 received. Doing graceful restart.
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Environment
Commerce Cloud in the Public Cloud
Product
SAP Commerce Cloud all versions
Keywords
CCv2, Apache, Webserver, Web Server, restart, graceful, SIGUSR1 , KBA , CEC-SCC-CLA-ENV-NWC , Network Connectivity , Problem
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