Symptom
When comparing the customer invoice to the goods receipt in the 'Display Line Items in General Ledger' app (ID F2217), you expect a value for field 'Quantity' in the RE (invoice - gross) entry but it is blank.
Environment
S/4HANA Cloud
Cause
If there is a valuated goods receipt, the quantity is posted in the financial document for the goods receipt. It is the standard behavior that the quantity is not posted in the financial document of the invoice after a valuated goods receipt. This behavior avoids duplicate quantities in follow up processes and reports.
Resolution
The system behaves as designed. Please use the 'Display Line Item Entry' app instead, as this app is based on backend table BSEG whereas 'Display Line Items in General Ledger' is based on backend table ACDOCA.
Keywords
quantity, invoice, gross, RE, GR, display line items in general ledger, blank, empty , KBA , FI-FIO-GL-IS , Reporting Apps , FI-FIO-GL-IS-2CL , Reporting Apps (Public Cloud) , How To