Symptom
Relevant services are not available in CPI for integration between C4C Collections and Invoices to S/4HANA.
Environment
SAP Cloud for Customer
Cause
There is no integration content delivered for these scenarios.
Resolution
Since these are A2X services you can create your own Iflows for sending data to these end points.
As this feature is not supported in the current release of SAP Cloud for Customer, an alternative option may be to:
- If you are a partner: use cloudsolutionpartner@sap.com or the Partnerfinder
- If you are a customer:
- Contact your Account Executive
- Check the link https://www.sap.com/uk/services/advisory-development.html
- Check the SAP Cloud for Customer Customer Influence to submit an idea:
SAP Service Cloud :https://influence.sap.com/sap/ino/#/campaign/1867
See Also
SAP Help Portal document: Solution Guide for SAP Sales Cloud - Payments and Invoices
SAP Help Portal document: Utilities Contact Center Administrator Guide
Keywords
Utilities, Collections, Invoices, Consumer Product Extended, A2X services , KBA , LOD-CRM-IND-UTL , Utilities , LOD-CRM-IND-DSD , Direct Store Delivery , How To