SAP Knowledge Base Article - Public

3063228 - Services Not Available in CPI for Integration Between C4C Collections and Invoices to S/4HANA

Symptom

Relevant services are not available in CPI for integration between C4C Collections and Invoices to S/4HANA.

Environment

SAP Cloud for Customer

Cause

There is no integration content delivered for these scenarios.

Resolution

Since these are A2X services you can create your own Iflows for sending data to these end points.

As this feature is not supported in the current release of SAP Cloud for Customer, an alternative option may be to:

  1. If you are a partner: use cloudsolutionpartner@sap.com or the Partnerfinder
  2. If you are a customer:    
    1. Contact your Account Executive
    2. Check the link https://www.sap.com/uk/services/advisory-development.html

  1. Check the SAP Cloud for Customer Customer Influence to submit an idea:
    SAP Service Cloud :https://influence.sap.com/sap/ino/#/campaign/1867

See Also

SAP Help Portal document: Solution Guide for SAP Sales Cloud - Payments and Invoices

SAP Help Portal document: Utilities Contact Center Administrator Guide

Keywords

Utilities, Collections, Invoices, Consumer Product Extended, A2X services , KBA , LOD-CRM-IND-UTL , Utilities , LOD-CRM-IND-DSD , Direct Store Delivery , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions