The feature Employee Referral Program configured.
Trigger Name: "Employee Referral Program Candidate referred to a job requisition (new candidate)." is configured and linked to an email template using the supported tokens.
One of the supported tokens [[RECRUITING_ERP_JOBREFERRAL_URL]] does not always work correctly behaving inconsistently.
SAP SuccessFactors Recruiting Management
the same email template is used at the same time by the below Triggers:
"Employee Referral Program Candidate referred to a job requisition (new candidate)" and "Email Job to Friend"
Do no use the same the same email template for both triggers. To solve the issue, remove the email template from the trigger: "Email Job to Friend".
Please also note that the URL generated by the token [[RECRUITING_ERP_JOBREFERRAL_URL]] is an one-time use token only (same as for [[RECRUITING_PASSWORD_RESET_URL]]).
Token, [[RECRUITING_ERP_JOBREFERRAL_URL]], Employee Referral Program, , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem