SAP Knowledge Base Article - Preview

3063342 - Not Possible to Archive Ticket Interactions and Ticket Attachments

Symptom

You would like to understand if it is possible to archive specific Ticket Interactions and Tickets Attachments.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C, Ticket, Attachments, Interactions, Service Request, Archive, Archiving, Service, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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