SAP Knowledge Base Article - Public

3063573 - Bank Transfer Documents not Shown in the Printer Queues

Symptom

You expect the bank transfer document to appear in one of your predefined printer queues or Default queue, the same way as other documents appear there.

Environment

SAP Business by Design

Reproducing the Issue

  1. Go to the Work Center Payment Management.
  2. View Payment Monitor and search for an incoming bank Transfer.
  3. Click Edit.
  4. Here you see a button "Print" - hit it.
  5. You will see a dialog window open.
  6. Chose a printer.

RESULT: You expect this document to appear in one of the printer queues, but that is not the case.

Cause

Since this Printing Concept is using the Print Concept and Dialogs of Microsoft Windows the document and any documents with a similar behavior will not appear in any of the printer queues. Only documents which have an Output History, and in addition can be selected in the output channel selection, will appear in the Printer Queues

Resolution

This is the expected Application behavior.

Keywords

Printing, Payment Monitor, Bank Transfer Documents. , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions