Symptom
You are using the report Standard Data Source - Activity Task (CRMTKAHB) to retrieve data for the following reports, but the same is not populated.
Activity Contact - Main Contact - Task
Activity Contact - Task
Activity Unit - Main Contact - Task
Employee Responsible - Main Contact - Task
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Business Analytics work center.
- Select the Design Data Sources subview, below Data Sources view.
- Search for the data source CRMTKAHB.
- Click Preview.
- Go to the View tab.
- Add the following fields as Rows:
Activity Contact - Main Contact - Task
Activity Contact - Task
Activity Unit - Main Contact - Task
Employee Responsible - Main Contact - Task - Go to the Selection tab.
- Click the value box of the field Activity Contact - Task.
- Enter the expected Task.
- Click Apply
System returns the hashtag (#) symbol for the fields.
Cause
The report will only populate data in the entered fields, based on the "Related Contacts" information which has to be maintained in the task.
Resolution
This is the expected system behavior.
To solve this, please maintain the Related Contacts data within the task.
- Go to the Account Management work center.
- Select the Activities views.
- Select the All Activity Tasks.
- Select task ABC (ABC represents the ID of the Task).
- Click Edit.
- Navigate to the Involved Parties tab.
- Select any Party Role.
- Navigate to the Related Contacts subtab.
- Click Add Row.
- Enter a name by clicking on the value box.
- Click Save.
Now the value will update in the report.
Field name in the Report and in the Task:
Field Name in the Report: Activity Contact - Main Contact - Task
Field Name in the Task: Activity Contact
Field Name in the Report: Activity Contact - Task
Field Name in the Task: Account
Field Name in the Report: Main Contact - Task
Field Name in the Task: Organizational Unit
Field Name in the Report: Employee Responsible - Main Contact - Task
Field Name in the Task: Employee Responsible
See Also
[Enter your See Also here...]
Keywords
Standard Data Source, Activity Task, CRMTKAHB, Value, #, hashtag, Task , KBA , SRD-CRM-ACT , Activities , How To