Symptom
Synchonizatrion error message "CC-024: Single event to series conversion is not supported" at Outlook Server Side Integration dashboard.
Environment
SAP Coud for Customer
Cause
Conversion from non-recurrent to recurrent series events and vise-versa is not supported. The sync issue, in this case, is expected.
The error messages for the sync issues are:
- From non-recurrent to recurrent: "Single event to series conversion is not supported".
- From recurrent to non-recurrent: "Series to single event conversion is not supported".
Resolution
This feature is not supported in the current release of SAP Cloud for Customer.
An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:
Keywords
CC-024, Outlook Server Side, Recurring events, recurrent , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To