SAP Knowledge Base Article - Public

3064147 - Unable to Edit the Start Date of Maintenance Plan Item

Symptom

After creating a Maintenance Plan you have added the items with relevant data. When you try and edit the Start Date for Maintenance Item, you find that it is not editable and it is greyed out.

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  • Go to Installed Base
  • Select and open relevant Maintenance Plans 
  • Select the Maintenance Items tab

The Start Date is greyed out and can't be edited.

Cause

Start Date will be Editable only when there is no ticket created for that maintenance item from maintenance plan and the status of the plan should not be complete.

Also Start Date is Visible only for the Time Based & Time and Counter based maintenance plans.

Resolution

In all other scenarios the start Date is not editable.

Keywords

Maintenace Plan , Item , Start Date , Edit , Editable , KBA , LOD-CRM-MPL , Maintenance Plan Processing , Problem

Product

SAP Cloud for Customer core applications all versions