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3064178 - HANA not starting post OS patching


Unable to start the database after applying the OS patch update and you find a similar error in the nameserver traces as below:

i ha_provider      HaProviderManager.cpp(00137) : starting Storage Connector init with ha_provider_path = /hana/shared/gceStorageClient
e python           PythonUtil.cpp(00253) : loading of module 'gceStorageClient' failed
e ha_provider      PythonProxyImpl.cpp(00130) : import of gceStorageClient failed: No module named gceStorageClient
f NameServer       TREXNameServer.cpp(03675) : exception  1: no.7010003  (TREXNameServer/HAProvider/HaProviderManager.cpp:160) TID: 117759
exception throw location:
 1: 0x00007f70f5e88ded in NameServer::AbortException::AbortException(char const*, int, ltt_adp::basic_string<char, ltt::char_traits<char>, ltt::integral_constant<bool, true> > const&)+0x29 at TREXNameServer.cpp:323 (
 2: 0x00007f70f610d355 in NameServer::HaProviderManager::haProviderInit() [clone .cold]+0x575 at HaProviderManager.cpp:160 (
 3: 0x00007f70f5e7cf11 in NameServer::TREXNameServer::startup()+0x180 at TREXNameServer.cpp:1537 (
 4: 0x000055fb346af785 in TRexAPI::TREXIndexServer::startup()+0x831 at TREXIndexServer.cpp:2344 (hdbnameserver)
 5: 0x000055fb3465a77f in RepositoryComponent.cpp.7aff304a+0x1a09 at TrexService.cpp:519 (hdbnameserver)
 6: 0x00007f70cbde20a1 in System::mainWrapper(int, char**, char**)+0x80 at IsInMain.cpp:334 (
 7: 0x00007f70c9dbea35 in __libc_start_main+0xf1 (
 8: 0x000055fb3462f788 in partitioning::PartPropertyDetails::PartPropertyDetails()+0x594 at start.S:112 (hdbnameserver)
exception type information:
 - 0: public NameServer::AbortException@0x7f70f611ece0 SI
   - 0: public ltt::exception@0x7f70cb6b9c90
f NameServer       TREXNameServer.cpp(03696) : unable load specified Storage Connector -> stopping instance ...



SAP HANA, platform edition 2.0


SAP HANA, platform edition 2.0


KBA , HAN-DB , SAP HANA Database , Problem

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