SAP Knowledge Base Article - Public

3064450 - Automatic Contract Account Replication Not Working

Symptom

When a Contract Account is being created or edited in ISU ERP system, an automatic IDoc is not getting created to replicate the Contract Account to the SAP Cloud for Customer.

Environment

  • SAP Cloud for Customer
  • SAP ERP

Cause

There are multiple root causes that can cause this problem, please make sure to double check the following SAP Help Configuration guide before testing the scenario: Configuration Guide

Resolution

Please perform the following checks:

    1. The section Contract Account Delta to configure Contract Account replication is in place: Delta Configuration Guide.

  1. In transaction WE20, iDoc Message Type ISU_C4C_CONTRACT_ACCOUNT_REPL has been correctly configured in the Partner Profile of Type LS.
  2. The iDoc Receiver Port and RFC destionation is correctly configured.
  3. Initial Load with ABAP Report ISU_C4C_ACCOUNT_EXTRACT needs to work correctly by generating and Outbound iDoc.
  4. Transaction SWE2 needs to be correctly configured for the ISUACCOUNT Object Type, both for the Created and Changed events.
  5. The BADI is implemented and configured to assign to the partner(receiver system) (BADI: COD_UTILITIES_REPLICATION_CONF, Interface: IF_COD_UTILITIES_REPL_CONF, Method: GET_RECEIVER_SYSTEM).
  6. If the Idoc is only not being automatically generated in ISU system when created or edited using CAA1 or CAA2, then please verify if you have any BADI to determine the receiver system in delta replication.  In case the records are not found to assign the receiver system based on selected conditions. the delta replication will fail.

Keywords

Utilities, Contract Account, Utilities, ISU, S4, CA, Replication, Automatic, se38. , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions