SAP Knowledge Base Article - Preview

3064534 - Ticket Depersonalization Not Possible

Symptom

When opening a Ticket, the Depersonalize button is not visible.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Depersonalization; Missing; Field; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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